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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zeb

September 11, 2025

5  out of  5
rating by Zeb
"Very helpful and personable. Been with State Farm for 40 years, very happy with long term relationship."
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Rocky Top Deli Provisions

September 10, 2025

5  out of  5
rating by Rocky Top Deli Provisions
"Laura and her team put the customers need first. She makes sure that you have the correct coverage that fits your family's needs."
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Lindsey Alley

September 8, 2025

5  out of  5
rating by Lindsey Alley
"Laura Ash and her office are great!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Don Benavides

September 7, 2025

5  out of  5
rating by Don Benavides
"Laura, Jennifer, and Katie are amazing when it comes to customer service. I have known Laura for over a decade and will never look elsewhere for insurance. They treat me like family and I can’t stress enough how much I trust her to protect mine. If you are looking for great rates, great service, and even better relationships, this is the office for you. Thank you for so many years of amazing service Laura Ash and team! 10/10 recommend."
We responded:
"Thank you so much Don! We adore you!"
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Karen Possemato

September 6, 2025

5  out of  5
rating by Karen Possemato
"Laura is amazing! She has handled renters insurance for our son at UT. We are so grateful for her help as we are out of state and so hard to navigate this without a trusted partner."
We responded:
"I am so happy we could set your son up with the best policy for his fall semester at UT. So exciting! Thank you for the 5 stars! You are awesome and it was so fun to work with you!"
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Bob Leininger

September 6, 2025

5  out of  5
rating by Bob Leininger
"Very friendly and helpful staff"
We responded:
"Thank you so much! We have all enjoyed working with you and appreciate your business!"
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Leonard L dotson

September 5, 2025

5  out of  5
rating by Leonard L dotson
"Audrey is such a sweet girl and she’s so helpful on getting the right insurance we need thank you audrey I look forward to having you as my agent"
We responded:
"We love Audrey! She is the best and she has enjoyed getting to work with you all. Thank you for the FIVE STARS! "
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Kelly Miller

September 5, 2025

5  out of  5
rating by Kelly Miller
"Working with Laura and her team is always a great experience. Extremely knowledgeable and communication is Top Notch. Love working with Laura and her team!"
We responded:
"We’re honored by your positive feedback! You are so great to work with, and we appreciate you all so much! Thank you, Kelly!!"
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Corine Nelson

September 5, 2025

5  out of  5
rating by Corine Nelson
"I have worked with Laura for years and to say it has been a good experience would be an understatement. Their office and staff and quick and attentive and always willing to help. Highly highly recommend."
We responded:
"Thank you, Corine! You are such a pleasure to work with and thanks for the awesome FIVE STARS! Thank you for everything, you're amazing!"
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Corinna Rodriguez

September 3, 2025

5  out of  5
rating by Corinna Rodriguez
"Laura Ash has been phenomenal!!!!! I highly recommend her and her team!!!"
We responded:
"Thank you, Corinna! You have been so great to work with! Look forward to talking again soon! "
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Chris McKenry

September 3, 2025

5  out of  5
rating by Chris McKenry
"We enjoy working with Laura as she is professional, efficient, and friendly. I can call or email and have a response usually the same day sometimes in hours!!! It is very unusual to have such a great team to work with as our agent!!"
We responded:
"Thank you for the great review, Chris! We enjoy working with you all and it's easy to be your agent because you are so nice! Thank you again!"
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Jennifer Lasater

August 28, 2025

5  out of  5
rating by Jennifer Lasater
"Laura Ash are her staff are top notch! I’m not sure I’ve dealt with a group as responsive as Laura and her team. I can call or email her a question and I have the answer by the close of business. I often see people looking to change their insurance business and I always recommend Laura. Yes, State Farm is a good business provider, but to me your licensed representative is what makes or breaks the big name business. Laura Ash makes State Farm!"
We responded:
"Thank you, Jennifer, this means so much to me! I have always enjoyed working with you and your awesome family. You guys are the best!! Thank you for the 5-STARS!!! "
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Charles Vogel

August 28, 2025

5  out of  5
rating by Charles Vogel
"Laura is amazing! I couldn’t be happier with her service, attitude, and information. She is the best at what she does!"
We responded:
"Thank you, Charlie! I have really enjoyed helping you and your family. You are such a cool person, and I am excited to work with you!"
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Matt Duncan

August 28, 2025

5  out of  5
rating by Matt Duncan
"Laura Ash and staff have been serving my family for over 10 years and have consistently offered us great personalized service and care. I highly recommend!"
We responded:
"Thank you for your 5-star review! You and your family are the best!!! Thank you, Matt and congratulations!"
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Sullivan Brock

August 27, 2025

5  out of  5
rating by Sullivan Brock
"Love the team at Laura Ash!! They are so welcoming and make sure to educate you on the policies before you buy them. Always a friendly voice on the line, whenever you need them!! That team is truly the best part of State Farm!!"
We responded:
"Awe we love you guys! Thanks for being so great to work with and for the kind review! Let us know if you need anything!"
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Merri Lou Minor

August 27, 2025

5  out of  5
rating by Merri Lou Minor
"Laura saved me so much money on my car insurance and she was so fun to work with. You can tell she really cares. I highly recommend her!"
We responded:
"We’re thankful for you and your family! If there is anything else we can do to help, please let us know and thanks for the awesome review!"
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Jennifer Martin

August 20, 2025

5  out of  5
rating by Jennifer Martin
"I cannot say enough about Laura Ash and her team. Laura has helped me with renters insurance for the past four years for my son while he was at UT. She is very responsive and super helpful. She had to engage with the apartment complex so they would accept the policy. She went above and beyond every year. Pretty amazing because my annual spend with her was only a little over $100. She treated me as if we were her biggest client. FIRST CLASS! If I was a resident of TN she would have all my insurance business. Thank you Laura for all your support."
We responded:
"You are so sweet and have been so fun to work with! I can't believe it's been 4 years already! Thank you so much for all the kind words and I am so happy you had such a great experience with our office. We are always here for you if you need us in the future and we will all miss you!"
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Ken Heflin

July 24, 2025

5  out of  5
rating by Ken Heflin
"I highly recommend giving them a chance for your business. I spoke with Audrey and she was so nice and helpful. The other wonderful team members I spoke with were also fantastic too. They took care of my mother and so even though I didn’t proceed this time around I have a feeling come next renewal they will be the first call I make. Thank you again Audrey for you professionalism I owe you some referrals for your great work!"
We responded:
"Thank you for the sweet review and we are hoping to be able to work with you in the future!! Audrey is awesome!"
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Daniel Kendrick

July 22, 2025

5  out of  5
rating by Daniel Kendrick
"Everything was simple and very informative. She was very helpful and the process was super convenient. And above all they gave me the same coverage with $25,000 more benefit than their competitors for $50-$100 less a month."
We responded:
"We are so happy we could help you with your insurance and save you some money. You are so great to work with! Thanks for the shoutout!"
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Tracy Heflin

June 30, 2025

5  out of  5
rating by Tracy Heflin
"Laura Ash State Farm is awesome. Audry and Laura were so helpful in explaining all things related to auto and home owners insurance. They were able to give me better coverage and lower price than previous insurance company. Ready and willing to take my calls, timely in responding, and friendly through every aspect of the process. I highly recommend Laura Ash State Farm if you are shopping insurance needs!"
We responded:
"Thank you, Tracy!!! We are so excited to work with you and really appreciate how kind you are and the amazing review!! You are the best!"
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Zach Liston

June 27, 2025

5  out of  5
rating by Zach Liston
"I have known Laura for a few years and I know her to be a consummate professional. I appreciate her integrity and knowledge. I will definitely be going to her to get my new house insured soon."
We responded:
"Thanks Zach! You have been great and your house project has been fun! Glad to get this squared away for you! Appreciate you!"
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Aaron Solomon

June 27, 2025

5  out of  5
rating by Aaron Solomon
"Laura! Very knowledgeable, very engaging, very transparent, one of the best in the business, if you ever need an agent she’s the way to go!"
We responded:
"Awe Aaron, thanks so much!! I have really enjoyed getting to know you! Excited to help you in the future!"
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Kevin Coffman

June 27, 2025

5  out of  5
rating by Kevin Coffman
"Laura Ash and her office are great! Laura has helped me and my family for 16 years. We love her!"
We responded:
"We love you guys Kevin. Thank you for the awesome review and for being so fun to work with!"
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tyler spence

June 27, 2025

5  out of  5
rating by tyler spence
"Laura is a great person to talk with about all your insurance needs. From home to auto she is the best person to deal with!!"
We responded:
"Thank you, Tyler, it has been so fun working with you and getting to know you! Thanks for the review, it means a lot!"
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Li Pan

May 28, 2025

5  out of  5
rating by Li Pan
"Laura and her team were very attentive and easy to work with. Very happy with the switch and so far they have made the whole process and experience very pleasant. Highly recommended"
We responded:
"Thank you so much Li! We have really enjoyed working with you and appreciate your business. Let us know if you need anything! "