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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tanner Brown

October 24, 2025

5  out of  5
rating by Tanner Brown
"GO VOLS!!! I LOVE STATE FARM!!"
We responded:
"You know we love the VOLS! Thank you, Tanner, we have had so much fun working with you!"
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Cathey Carver

October 23, 2025

5  out of  5
rating by Cathey Carver
"Laura Ash and her team are top notch! Always very personable, helpful, and great at follow through. I highly recommend them."
We responded:
"We always enjoy talking to you all and appreciate your business. Thanks so much for the very kind review and let us know how we can help! "
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J.R. Adkisson

October 22, 2025

5  out of  5
rating by J.R. Adkisson
"Laura and her team are always friendly and helpful no matter the situation. Always willing to help file a claim or give all information needed to file a claim."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Foreign Language Academy

October 3, 2025

5  out of  5
rating by Foreign Language Academy
"We have worked with Laura and her team for many years. They are always on-point and are responsive to all our needs. We're grateful to have a partnership with a group that blurs the lines between their team and ours."
We responded:
"We all really enjoy working with you and helping ease some of the stress you guys are under. Thank you so much for your kindness and we are so grateful for you and what you do in our community! "
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Rick Whitehead

September 29, 2025

5  out of  5
rating by Rick Whitehead
"Laura Ash, her fellow workers and State Farm have been fantastic for me over the years. Trusted competitors have even admitted they could not offer better rates. Then Laura and her team are very personable. I am not tempted to leave them."
We responded:
"We’re thankful for your feedback and your business Rick! We always enjoy talking to you and appreciate the FIVE STARS. You are great!!"
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Susan LeCoultre

September 26, 2025

5  out of  5
rating by Susan LeCoultre
"no big company feel. hometown personal service. Great office!!!!!"
We responded:
"Thank you, Susan!! We always enjoy working with you and appreciate your kind words and awesome review!!!"
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Vanessa Dotson

September 26, 2025

5  out of  5
rating by Vanessa Dotson
"The best place to work 🙌 Laura offers amazing service and a wonderful atmosphere!"
We responded:
"SO happy to have you working here Vanessa!! You are AWESOME! Thanks for the review!!!!"
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Doug Slifka

September 26, 2025

5  out of  5
rating by Doug Slifka
"Laura has been our agent for many years. My son was backed into and she has been wonderful in helping us get this claim from another insurance company filed and the car repaired. The customer service in that office are top notch! She's exactly the agent you need when it counts."
We responded:
"Thank you for your 5-star review! We are happy to help, and it is easy to help people as nice as you and your family! Thank you so much! We look forward to helping you get your car put back together!"
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Amber Dotson

September 26, 2025

5  out of  5
rating by Amber Dotson
"Had a great experience switching my auto and home owners policies over. Everything was smooth and took no time at all! The girls here are all so nice and very knowledgeable. Go see Vanessa and she'll save you quite a bit on all of your insurance needs!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! It was so great to meet you!"
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Faye Maroon

September 25, 2025

5  out of  5
rating by Faye Maroon
"Laura Ash State Farm has taken care of our entire families insurance needs for several years. She is the very best at what she does! We are grateful every day for her office!"
We responded:
"We are so thankful for your family and have really enjoyed taking care of your family for all these years!! Thank you so much!"
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joshua buie

September 19, 2025

5  out of  5
rating by joshua buie
"Laura Ash is warm and really makes you feel like she hears you. I feel like she really represents what is right with the industry! I cannot recommend enough!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! You are so fun to work with and we are here for you if you need us!"
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Tyler Fries

September 19, 2025

5  out of  5
rating by Tyler Fries
"Laura is amazing! Working with her is easy and clear. Any questions I had about my policy she answered very well. I highly recommend her!"
We responded:
"Thank you for taking the time to give us your review! You are the best! It has been so fun working with you!"
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Outliers ACT Prep - Formerly ACTprep com

September 19, 2025

5  out of  5
rating by Outliers ACT Prep - Formerly ACTprep com
"Can’t be more pleased with Laura and her team. They saved me a ton on my car and home insurance, they are always easy to reach, and they’ve got to be some of the friendliest people on earth."
We responded:
"It is easy to be friendly to you!! Thank you so much for the awesome review and we are here for you if you need us! Thanks again!"
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Jon Bowers

September 17, 2025

5  out of  5
rating by Jon Bowers
"Great place great service! Laura and her team are awesome folks."
We responded:
"Thank you so much! It is easy to be awesome with nice people like you all!! We appreciate the wonderful review! Let us know if we can help with anything!"
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Tara Gilbreath

September 15, 2025

5  out of  5
rating by Tara Gilbreath
"So friendly and easy to work with!"
We responded:
"We appreciate your review! You are so great to work with, and we are here for you when you need us!"
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Zeb

September 11, 2025

5  out of  5
rating by Zeb
"Very helpful and personable. Been with State Farm for 40 years, very happy with long term relationship."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rocky Top Deli Provisions

September 10, 2025

5  out of  5
rating by Rocky Top Deli Provisions
"Laura and her team put the customers need first. She makes sure that you have the correct coverage that fits your family's needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lindsey Alley

September 8, 2025

5  out of  5
rating by Lindsey Alley
"Laura Ash and her office are great!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Don Benavides

September 7, 2025

5  out of  5
rating by Don Benavides
"Laura, Jennifer, and Katie are amazing when it comes to customer service. I have known Laura for over a decade and will never look elsewhere for insurance. They treat me like family and I can’t stress enough how much I trust her to protect mine. If you are looking for great rates, great service, and even better relationships, this is the office for you. Thank you for so many years of amazing service Laura Ash and team! 10/10 recommend."
We responded:
"Thank you so much Don! We adore you!"
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Karen Possemato

September 6, 2025

5  out of  5
rating by Karen Possemato
"Laura is amazing! She has handled renters insurance for our son at UT. We are so grateful for her help as we are out of state and so hard to navigate this without a trusted partner."
We responded:
"I am so happy we could set your son up with the best policy for his fall semester at UT. So exciting! Thank you for the 5 stars! You are awesome and it was so fun to work with you!"
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Bob Leininger

September 6, 2025

5  out of  5
rating by Bob Leininger
"Very friendly and helpful staff"
We responded:
"Thank you so much! We have all enjoyed working with you and appreciate your business!"
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Leonard L dotson

September 5, 2025

5  out of  5
rating by Leonard L dotson
"Audrey is such a sweet girl and she’s so helpful on getting the right insurance we need thank you audrey I look forward to having you as my agent"
We responded:
"We love Audrey! She is the best and she has enjoyed getting to work with you all. Thank you for the FIVE STARS! "
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Kelly Miller

September 5, 2025

5  out of  5
rating by Kelly Miller
"Working with Laura and her team is always a great experience. Extremely knowledgeable and communication is Top Notch. Love working with Laura and her team!"
We responded:
"We’re honored by your positive feedback! You are so great to work with, and we appreciate you all so much! Thank you, Kelly!!"
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Corine Nelson

September 5, 2025

5  out of  5
rating by Corine Nelson
"I have worked with Laura for years and to say it has been a good experience would be an understatement. Their office and staff and quick and attentive and always willing to help. Highly highly recommend."
We responded:
"Thank you, Corine! You are such a pleasure to work with and thanks for the awesome FIVE STARS! Thank you for everything, you're amazing!"
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Corinna Rodriguez

September 3, 2025

5  out of  5
rating by Corinna Rodriguez
"Laura Ash has been phenomenal!!!!! I highly recommend her and her team!!!"
We responded:
"Thank you, Corinna! You have been so great to work with! Look forward to talking again soon! "