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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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George Heflin

February 12, 2026

5  out of  5
rating by George Heflin
"Laura is the best. She helped us get the coverage we need and lowered the cost of our home and auto. She also helped my father do the same. A big thanks to Audrey also. She is a pro that shows kindness and patience to make sure your questions are answered and the details are correct."
We responded:
"Thank you so much George. We have really enjoyed working with you and your father. Thank you for recognizing Audrey's kindness and expertise. She is awesome! Thank you for the wonderful review and let us know if you need anything!"
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max whitney

February 4, 2026

5  out of  5
rating by max whitney
"Laura Ash and Vanessa were very helpful when setting up my policy and made it very easy. Thanks so much for a great experience!"
We responded:
"Vanessa is so great with customers and it so happy she could work with you to get you the perfect policy at a great price. Thank you for the awesome review!"
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Caitlin Pratt

February 4, 2026

5  out of  5
rating by Caitlin Pratt
"Super friendly, great communication, answers any questions that may arise. 10/10 definitely."
We responded:
"We are so happy to hear about your great service here. You are always so great to talk to! Thank you for the amazing review!"
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Lizzie Molitor

January 21, 2026

5  out of  5
rating by Lizzie Molitor
"Laura is amazing at what she does! She leads a great team of talented agents! She is the one to go to for all your insurance needs."
We responded:
"You are so sweet Lizzie! We all enjoy helping you and you are so fun to work with. Thank you for the great shoutout!"
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Judy Thompson

January 19, 2026

5  out of  5
rating by Judy Thompson
"Friendly, knowledgeable and reliable office."
We responded:
"Thank you, Judy! We enjoy working with you and please let us know if you need anything. Appreciate the FIVE stars!"
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jake davenport

January 6, 2026

5  out of  5
rating by jake davenport
"Laura is a really great Agent who cares for her customers and takes care of their needs to help them recover from the unexpected. She's an outstanding Agent!"
We responded:
"Thank you, Jake! You make the job fun, and I look forward to working with you more! You are awesome!"
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Aarne Clow

January 6, 2026

5  out of  5
rating by Aarne Clow
"Very Pleased with Laura and her staff. Great service and good pricing."
We responded:
"Thank you so much Aarne. We all really enjoy working with you! Happy New Year!"
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Foreign Language Academy

December 11, 2025

5  out of  5
rating by Foreign Language Academy
"We have worked with Laura and her team for many years. They are always on-point and are responsive to all our needs. We're grateful to have a partnership with a group that blurs the lines between their team and ours."
We responded:
"We all really enjoy working with you and helping ease some of the stress you guys are under. Thank you so much for your kindness and we are so grateful for you and what you do in our community! "
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CJ POPP

December 9, 2025

5  out of  5
rating by CJ POPP
"Absolutely love working with Laura and her team at State Farm. They are consummate professionals and very prompt and responsive. Highly recommend."
We responded:
"We’re thankful for your feedback CJ! It’s our pleasure to help you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Erin Jackson

December 3, 2025

5  out of  5
rating by Erin Jackson
"Have been very pleased with my experience; rapid responses to my questions and helping me problem solve through unique situations. Highly recommend! Update in 2025: Fantastic service! I have been with Laura for years, and I have always had prompt, helpful, and reliable service. One of the best of any service industry professionals I have ever worked with."
We responded:
"Thank you Erin! We have been so happy to help you and we are glad you moved to TN! Thanks for the awesome review! "
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Steven Wyatt

November 25, 2025

5  out of  5
rating by Steven Wyatt
"So very happy we switched to Laura Ash's agency. She and Vanessa are so helpful and always have time to explain and help."
We responded:
"Thank you so much Steve! We are so excited to have you and Susan here at Laura Ash State Farm. You guys are the best and so fun to work with!"
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Shawn Brady

November 24, 2025

5  out of  5
rating by Shawn Brady
"5 Stars as always..."
We responded:
"We are so thankful for you and the trust you place in us with your insurance! You are awesome as always, thank you Shawn!"
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Holley Willover

November 5, 2025

5  out of  5
rating by Holley Willover
"I love this office! They are great to work with, super helpful and very knowledgeable! They feel like family!"
We responded:
"You guys are the best Holley!!! Like family to all of us! Thank you!"
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Anntionette Crowell

November 3, 2025

5  out of  5
rating by Anntionette Crowell
"Laura and her team go above and beyond to take care of their customers. Laura is knowledgeable and keeps her customers best interest in mind. Her team is professional and friendly. I would highly recommend giving them a call!"
We responded:
"Thank you so much Anntionette! We have really enjoyed helping you all and appreciate your FIVE-star review of my State Farm office!"
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Tanner Brown

October 24, 2025

5  out of  5
rating by Tanner Brown
"GO VOLS!!! I LOVE STATE FARM!!"
We responded:
"You know we love the VOLS! Thank you, Tanner, we have had so much fun working with you!"
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Cathey Carver

October 23, 2025

5  out of  5
rating by Cathey Carver
"Laura Ash and her team are top notch! Always very personable, helpful, and great at follow through. I highly recommend them."
We responded:
"We always enjoy talking to you all and appreciate your business. Thanks so much for the very kind review and let us know how we can help! "
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J.R. Adkisson

October 22, 2025

5  out of  5
rating by J.R. Adkisson
"Laura and her team are always friendly and helpful no matter the situation. Always willing to help file a claim or give all information needed to file a claim."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rick Whitehead

September 29, 2025

5  out of  5
rating by Rick Whitehead
"Laura Ash, her fellow workers and State Farm have been fantastic for me over the years. Trusted competitors have even admitted they could not offer better rates. Then Laura and her team are very personable. I am not tempted to leave them."
We responded:
"We’re thankful for your feedback and your business Rick! We always enjoy talking to you and appreciate the FIVE STARS. You are great!!"
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Susan LeCoultre

September 26, 2025

5  out of  5
rating by Susan LeCoultre
"no big company feel. hometown personal service. Great office!!!!!"
We responded:
"Thank you, Susan!! We always enjoy working with you and appreciate your kind words and awesome review!!!"
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Doug Slifka

September 26, 2025

5  out of  5
rating by Doug Slifka
"Laura has been our agent for many years. My son was backed into and she has been wonderful in helping us get this claim from another insurance company filed and the car repaired. The customer service in that office are top notch! She's exactly the agent you need when it counts."
We responded:
"Thank you for your 5-star review! We are happy to help, and it is easy to help people as nice as you and your family! Thank you so much! We look forward to helping you get your car put back together!"
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Amber Dotson

September 26, 2025

5  out of  5
rating by Amber Dotson
"Had a great experience switching my auto and home owners policies over. Everything was smooth and took no time at all! The girls here are all so nice and very knowledgeable. Go see Vanessa and she'll save you quite a bit on all of your insurance needs!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! It was so great to meet you!"
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Faye Maroon

September 25, 2025

5  out of  5
rating by Faye Maroon
"Laura Ash State Farm has taken care of our entire families insurance needs for several years. She is the very best at what she does! We are grateful every day for her office!"
We responded:
"We are so thankful for your family and have really enjoyed taking care of your family for all these years!! Thank you so much!"
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joshua buie

September 19, 2025

5  out of  5
rating by joshua buie
"Laura Ash is warm and really makes you feel like she hears you. I feel like she really represents what is right with the industry! I cannot recommend enough!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! You are so fun to work with and we are here for you if you need us!"
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Tyler Fries

September 19, 2025

5  out of  5
rating by Tyler Fries
"Laura is amazing! Working with her is easy and clear. Any questions I had about my policy she answered very well. I highly recommend her!"
We responded:
"Thank you for taking the time to give us your review! You are the best! It has been so fun working with you!"
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Outliers ACT Prep - Formerly ACTprep com

September 19, 2025

5  out of  5
rating by Outliers ACT Prep - Formerly ACTprep com
"Can’t be more pleased with Laura and her team. They saved me a ton on my car and home insurance, they are always easy to reach, and they’ve got to be some of the friendliest people on earth."
We responded:
"It is easy to be friendly to you!! Thank you so much for the awesome review and we are here for you if you need us! Thanks again!"