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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cole Ryg

Cole Ryg

February 26, 2026

5  out of  5
rating by Cole Ryg
"Laura and her team really helped us out and found us better rates on not just our auto, but our home too! The communication was top notch as well! We were with Progressive for 15 + years and thought we were sitting good with them, but I guess we were just an expendable number."
We responded:
"Cole, I am so glad we could save you money on your car and home insurance! You have been great to work with and we really appreciate your business and great review! "
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George Heflin

February 12, 2026

5  out of  5
rating by George Heflin
"Laura is the best. She helped us get the coverage we need and lowered the cost of our home and auto. She also helped my father do the same. A big thanks to Audrey also. She is a pro that shows kindness and patience to make sure your questions are answered and the details are correct."
We responded:
"Thank you so much George. We have really enjoyed working with you and your father. Thank you for recognizing Audrey's kindness and expertise. She is awesome! Thank you for the wonderful review and let us know if you need anything!"
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max whitney

February 4, 2026

5  out of  5
rating by max whitney
"Laura Ash and Vanessa were very helpful when setting up my policy and made it very easy. Thanks so much for a great experience!"
We responded:
"Vanessa is so great with customers and I am so happy she could work with you to get you the perfect policy at a great price. Thank you for the awesome review!"
Profile photo of Will Sun

Will Sun

February 4, 2026

5  out of  5
rating by Will Sun
"I have saved almost 40% of what I used to pay by switching to State Farm, auto and home. Audrey was amazing, very knowledgeable and friendly. Happy customer here, big shout out to Audrey. Thank you so much!"
We responded:
"I am so glad State Farm could save you so much money! Audrey is awesome, thank you for recognizing her!! Thank you for your business and we are here if you need anything!"
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Kiersten Rippon

February 4, 2026

5  out of  5
rating by Kiersten Rippon
"Laura is the best, I was able to get my rate WAY down and she sent me the information so quickly! She is so helpful and so efficient! Thank you Laura!"
We responded:
"You are the best Kiersten! I am so glad we could help you save so much money and get you the best car insurance policy! You are so great to work with! We appreciate your awesome review!"
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Caitlin Pratt

February 4, 2026

5  out of  5
rating by Caitlin Pratt
"Super friendly, great communication, answers any questions that may arise. 10/10 definitely."
We responded:
"We are so happy to hear about your great service here. You are always so great to talk to! Thank you for the amazing review!"
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Crystal Monroe

January 29, 2026

5  out of  5
rating by Crystal Monroe
"So fast and great to work with!"
We responded:
"Thank you so much! I appreciate your kind words, FIVE starts and the way you do business! You are awesome!"
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Emily Prine

January 29, 2026

5  out of  5
rating by Emily Prine
"Laura Ash is the absolute BEST insurance agent! I tell friends all the time that she treats everyone like family! We’ve had policies with her for 15 years and I know that she is proficient and thorough! She follows through after you’ve had a claim to make sure that we are satisfied! She even calls us on our birthdays ! My husband and I love Laura Ash State Farm ! If she’s not your agent , you are missing out!!!"
We responded:
"Thank you so much for your kind words and continued trust over the last 15 years!! You and Tom are the BEST and we look forward to many more years of helping you all with your insurance needs. We are so grateful for the FIVE STARS and your business!! "
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Lizzie Molitor

January 21, 2026

5  out of  5
rating by Lizzie Molitor
"Laura is amazing at what she does! She leads a great team of talented agents! She is the one to go to for all your insurance needs."
We responded:
"You are so sweet Lizzie! We all enjoy helping you and you are so fun to work with. Thank you for the great shoutout!"
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Judy Thompson

January 19, 2026

5  out of  5
rating by Judy Thompson
"Friendly, knowledgeable and reliable office."
We responded:
"Thank you, Judy! We enjoy working with you and please let us know if you need anything. Appreciate the FIVE stars!"
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Gwen Crenshaw

January 13, 2026

5  out of  5
rating by Gwen Crenshaw
"Helpful. Prompt. Professional."
We responded:
"We appreciate this kind review!! Thank you so much for your business!"
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jake davenport

January 6, 2026

5  out of  5
rating by jake davenport
"Laura is a really great Agent who cares for her customers and takes care of their needs to help them recover from the unexpected. She's an outstanding Agent!"
We responded:
"Thank you, Jake! You make the job fun, and I look forward to working with you more! You are awesome!"
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Aarne Clow

January 6, 2026

5  out of  5
rating by Aarne Clow
"Very Pleased with Laura and her staff. Great service and good pricing."
We responded:
"Thank you so much Aarne. We all really enjoy working with you! Happy New Year!"
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CJ POPP

December 9, 2025

5  out of  5
rating by CJ POPP
"Absolutely love working with Laura and her team at State Farm. They are consummate professionals and very prompt and responsive. Highly recommend."
We responded:
"We’re thankful for your feedback CJ! It’s our pleasure to help you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Erin Jackson

December 3, 2025

5  out of  5
rating by Erin Jackson
"Have been very pleased with my experience; rapid responses to my questions and helping me problem solve through unique situations. Highly recommend! Update in 2025: Fantastic service! I have been with Laura for years, and I have always had prompt, helpful, and reliable service. One of the best of any service industry professionals I have ever worked with."
We responded:
"Thank you Erin! We have been so happy to help you and we are glad you moved to TN! Thanks for the awesome review! "
Profile photo of Steffanie Breiner

Steffanie Breiner

December 2, 2025

5  out of  5
rating by Steffanie Breiner
"“Laura Ash and her team are fantastic! They made the entire insurance process quick, clear, and stress-free. Excellent customer service and truly reliable support. Highly recommend!”"
We responded:
"We’re honored by your positive feedback! Thank you, Steffanie!! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! You guys are the best!"
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Holley Willover

November 5, 2025

5  out of  5
rating by Holley Willover
"I love this office! They are great to work with, super helpful and very knowledgeable! They feel like family!"
We responded:
"You guys are the best Holley!!! Like family to all of us! Thank you!"
Profile photo of Anntionette Crowell

Anntionette Crowell

November 3, 2025

5  out of  5
rating by Anntionette Crowell
"Laura and her team go above and beyond to take care of their customers. Laura is knowledgeable and keeps her customers best interest in mind. Her team is professional and friendly. I would highly recommend giving them a call!"
We responded:
"Thank you so much Anntionette! We have really enjoyed helping you all and appreciate your FIVE-star review of my State Farm office!"
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Cathey Carver

October 23, 2025

5  out of  5
rating by Cathey Carver
"Laura Ash and her team are top notch! Always very personable, helpful, and great at follow through. I highly recommend them."
We responded:
"We always enjoy talking to you all and appreciate your business. Thanks so much for the very kind review and let us know how we can help! "
Profile photo of J.R. Adkisson

J.R. Adkisson

October 22, 2025

5  out of  5
rating by J.R. Adkisson
"Laura and her team are always friendly and helpful no matter the situation. Always willing to help file a claim or give all information needed to file a claim."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Susan LeCoultre

September 26, 2025

5  out of  5
rating by Susan LeCoultre
"no big company feel. hometown personal service. Great office!!!!!"
We responded:
"Thank you, Susan!! We always enjoy working with you and appreciate your kind words and awesome review!!!"
Profile photo of Doug Slifka

Doug Slifka

September 26, 2025

5  out of  5
rating by Doug Slifka
"Laura has been our agent for many years. My son was backed into and she has been wonderful in helping us get this claim from another insurance company filed and the car repaired. The customer service in that office are top notch! She's exactly the agent you need when it counts."
We responded:
"Thank you for your 5-star review! We are happy to help, and it is easy to help people as nice as you and your family! Thank you so much! We look forward to helping you get your car put back together!"
Profile photo of Amber Dotson

Amber Dotson

September 26, 2025

5  out of  5
rating by Amber Dotson
"Had a great experience switching my auto and home owners policies over. Everything was smooth and took no time at all! The girls here are all so nice and very knowledgeable. Go see Vanessa and she'll save you quite a bit on all of your insurance needs!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! It was so great to meet you!"
Profile photo of Faye Maroon

Faye Maroon

September 25, 2025

5  out of  5
rating by Faye Maroon
"Laura Ash State Farm has taken care of our entire families insurance needs for several years. She is the very best at what she does! We are grateful every day for her office!"
We responded:
"We are so thankful for your family and have really enjoyed taking care of your family for all these years!! Thank you so much!"
Profile photo of joshua buie

joshua buie

September 19, 2025

5  out of  5
rating by joshua buie
"Laura Ash is warm and really makes you feel like she hears you. I feel like she really represents what is right with the industry! I cannot recommend enough!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! You are so fun to work with and we are here for you if you need us!"